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- We endeavour to insure that you are
entirely satisfied with your purchase and consider we offer good
value for money.
However if for any
reason you are not satisfied, please advise us within seven days of
delivery and we will endeavour to put things right.
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The prices quoted on this website do not
include delivery. We operate a ‘round robin’ delivery service
throughout the country every two weeks and also use national courier
services. Should you wish to collect, naturally here is no extra
charge and you can inspect your purchase. Please ask for a quote for
direct delivery, which will vary depending on where you live and the
item purchased.
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Responsibility Passes on Delivery or
Collection
Chickens and eggs are
living things and susceptible to external influences over which we have
no control, once they leave our premises or are delivered. As such
purchasers accept full responsibility for their live purchases once
delivered. However in the unlikely event of illness we will consider the
circumstances and at our option and on an ex-gratia basis may replace
the purchase. We are reasonable people and wish to develop a large
customer base with a good reputation.
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Payment
We accept all forms
of electronic payment through ‘PayPal’ and by conventional means
although we reserve the right to clear cheques before dispatching goods
or livestock. Should we dispatch goods before clearing payment it is
understood between the buyer and seller that the property in the goods
remains with us the seller until payment is made in full.
The cost of returning
goods is to be paid by the buyer should this be required.
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Advice
Any advice provided
is done so in good faith in order to help those interested in chickens
but we need to state that we do not accept any responsibility for the
consequences of such advice. On medical matters we strongly recommend
you consult with a qualified veterinary practitioner.
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Eggs
Eggs start to lose
fertility six days after being laid and rapidly so after ten days. We
dispatch eggs up to four days for next day delivery. It is therefore
imperative that you ‘set’ - incubate the eggs as soon as possible after
receipt. Delay will reduce the number of eggs that hatch and we do not
guarantee fertility in any event.
Please ensure you
study the advice given in the incubator section of this website and
follow manufacturers instructions of your own machine. We can provide a
broody hen or bantam with eggs, the next productive and lowest cost
option.
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We have been advised by
Trading Standards that the good we supply are exempt under the
consumer protection (distance selling) Regulations 2000 for the
following reasons:
i. They are goods that by reason of their nature cannot be returned.
Reasoning being that animal hygiene aspects exist that make the good
not
applicable for resale
ii. Examples given in the regulation are fresh food and fresh cut
flowers. Notwithstanding this does affect your legal rights under
the sale and
supply goods act 194
In the event the goods have to be returned to us it is agreed that
you will pay the cost of return which may not be the cost originally
charged for delivery as the originally cost of delivery may have
been a shared cost with other customers in your area.
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We wish
you every success and many happy hours.
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